About the Challenge
Are you persuasive with a passion for connecting with customers and guiding them through their purchasing journey? Do you excel in follow-ups, managing customer databases, and achieving sales targets? If you have a strong background in telemarketing and thrive in customer engagement, you might be the ideal fit for us!

As a Telemarketing Sales Officer (TSO), you will be responsible for managing and optimizing customer databases, supporting customer follow-ups, and contributing to the overall success of our telemarketing efforts.

Requirements:

• Possess at least a Diploma (D3) in any field.
• Have at least 2 years of experience in Marketing, Telesales, or Customer Service, with proven communication skills.
• Demonstrate attention to detail and the ability to work towards specific sales and follow-up targets.
• Proficient in Microsoft Office and presentation skills.
• Strong organizational skills, target-oriented, and able to work effectively in a fast-paced environment.

Responsibilities:

• Plan and organize daily and weekly follow-ups with prospective and pending customers to ensure efficient database management.
• Collaborate with branch teams and leasing management to ensure customer purchases are processed smoothly.

• Generate weekly and monthly reports detailing follow-up results and customer engagement performance.

• Actively follow up with potential customers using SMS/WA blasts and calls, maintaining accurate records of interactions and customer progress.

• Provide insights and suggestions to enhance telemarketing tools and strategies, aligning with company standards.